ADCO
project overview
ADCO is a construction management company with a developer made legacy in-house app that allows Contract Administrators and Tradies / contractors to manage and submit claims, variations, compliance and retention. However, it relies on workflows across multiple platforms.
project type
UX Research & Strategy
App
year
2025
role
Lead UX Designer
client
ADCO via
Code And Visual
The Problems & Opportunities —
A legacy dev-led functional desktop app with 150+ internal users losing time on inefficient and convoluted workflows
Jumping between multiple platforms & sheets to complete workflows
High onboarding time/cost
No user personas
No user journeys
Need a reduction in admin time. Allowing CA’s to focus on other matters that could increase opportunity/decrease risk to ADCO.
Non-existent WCAG accessibility standards, upgraded to AA
No mobile app consideration
No UI Design system or standards
Deliverables —
Stakeholder Workshop design & facilitation
Problem definitions
Personas & User journeys
Measures of success
App Wireframe & Wireflows design in Figma
Clickable prototype design in Figma
UI Components as part of a Consistent Design System
Handover to UI design & Developer teams with annotations
Results —
Understanding key user frustrations & needs
Stakeholder alignment on Wireflows & Prototype
Made UI designer job easier / faster by providing Low Fidelity Wire Design system components
Simplified and unified app workflows into one system
